OmniConnect empowers the "Buy Online, Return In Store" (BORIS) concept, crucial in modern retail. We achieve this through a series of integrations between e-commerce systems and Point of Sale (POS) systems, supporting a variety of sales channels.
BORIS offers customers the convenience of online purchases with the option of easy in-store returns. This not only enhances the customer experience but also simplifies the return process. OmniConnect ensures that the online order is available for return in the POS system and when a product is returned, it's promptly reflected in your inventory.
This integration aids in keeping track of returned items, updating stock levels in real time, and providing insights into return patterns, which can help in enhancing your store's operations and customer service strategies.