Handling returns online through a dedicated return management system can streamline the entire end to end returns process.
Our integration platform assists by linking the return management system with your ERP and inventory systems. This connection ensures that the customer can access their order through the returns system and when a product is returned, it's promptly reflected in your inventory. This integration aids in keeping track of returned orders, updating stock levels in real time, and providing insights into return patterns, which can help in enhancing your store's operations and customer service strategies.
By connecting multiple systems and leveraging our OmniChannel Functionality you can achieve a true Unified Commerce experience for the customer.